Privacy Policy
Commitment to Your Privacy
At HealthDock, protecting your privacy and the security of your personal information is our highest priority. We are dedicated to handling your data with care and transparency at every step.
Information We Collect
We collect information to provide you with the best possible care and service, including personal details such as your name, contact information, date of birth, and other identifiers. We also collect health-related information like your medical history, treatment details, and recovery progress. Additionally, we gather data on how you use our website and services, as well as records of communications between you and our team.
How We Use Your Information
Your information is used to connect you with the right healthcare providers, manage and coordinate your care, communicate important updates, and respond to your inquiries. We also use your data to improve our services and website experience, and to comply with applicable legal and regulatory requirements. We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information with healthcare providers involved in your care, authorized legal or insurance representatives, and trusted service partners who assist us in delivering services. In certain cases, we may be required to share information with authorities as mandated by law. All our partners are obligated to maintain the confidentiality and security of your information.
How We Protect Your Information
To protect your data, we implement strict security measures including secure servers, encrypted data transmission, and access controls that restrict information to authorized personnel only. We also conduct regular security audits and updates to ensure ongoing protection.
Your Rights
You have important rights regarding your personal information. These include the right to access and request copies of your data, correct or update your information, request deletion where applicable, and withdraw consent for data processing at any time. To exercise these rights, please contact us using the details provided below.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings at any time.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date clearly stated.
Contact Us
If you have any questions or concerns about how your information is handled, please reach out to our Privacy Officer at HealthDock via email, phone, or mail. Your trust is vital to us, and we are committed to safeguarding your privacy with the utmost care.